Q. When will my order ship?
A. Order typically ship same day. As in some cases due to high demand it can take up to 48 hours for the tracking to be created and sent to you. Usually less than 24 hours.
Q. I did not receive a tracking email, how can I track my order?
A. Rest assured as your order is on it's way. This can be due to the email or SMS you entered be invalid. Email us and we will get you tracking right away.
Q. My tracking number is not working, how do I track it?
A. All tracking numbers come from China, as that's where we make our products and ship from so we can offer you the lowest costs for the highest quality products. All tracking numbers can be tracked via China carriers (etc. ePacket, China Post, Singapore Post).
Q. What is the average time to receive my order?
A. Typically 3-4 weeks, if your order has not arrived in that time frame we will gladly refund you as we understand the timely shipping is our only downside.
Q. I have seen bad reviews regarding this type of product before, is this a scam?
A. Other companies have been created that sell similar Bluetooth devices, the downside to that is people often think we are the same company because we carry the same product. We conduct ethical business practices, all orders are protected and insured by the FTC for a satisfaction guarantee.